Starting a Business in Carbondale

Looking to start a new business in Carbondale?

Listed below, you will find information that will help you throughout the process.

From the planning stage to cutting the ribbon, we are excited to help you bring your business to life.

We encourage you to join the Carbondale Chamber of Commerce and take an active part in the community.

John "Mike" Henry, Mayor
City of Carbondale

Business and Information Services

City of Carbondale
200 South Illinois Avenue
P.O. Box 2047
Carbondale, Illinois 62902-2047
Phone: (618) 549-5302
Fax: (618) 457-3283
Economic Development Office
City Hall / Civic Center
2nd Floor
200 South Illinois Avenue
Carbondale, Illinois 62902-2047
E-mail Steven Mitchell
Phone: (618) 457-3286
Fax: (618) 457-3224
Provides assistance with incentive programs such as the Enterprise Zone, Tax Increment Financing (TIF) Districts, and the Facade Loan Program, as well as statistics, demographics and site and resource selection..
Development Services Department
Planning Services
Building and Neighborhood Services
City Hall / Civic Center
2nd Floor
200 South Illinois Avenue
Carbondale, Illinois 62902-2047

E-mail Chris Wallace
Phone: (618) 457-3248
Fax: (618) 457-3289

Responsible for community and economic development activities, including planning, zoning, site plan and subdivision review housing rehabiltation, rental housing inspection, building inspection, code enforcement and downtown development
Carbondale Police Department
Community Resource Officer
610 East College Street
P.O. Box 2047
Carbondale, Illinois 62902-2047
Phone: (618) 457-3200; ext. 428
Fax: (618) 457-3204
E-mail Carbondale Police 
E-mail Randy Mathis
Offers a security survey for an existing building, advise on anti-theft measures, check lighting and traffic, and advise on security at the site of a new business
Carbondale Chamber of Commerce
131 South Illinois Avenue
Carbondale, Illinois 62901
Phone: (618) 549-2146;
Fax: (618) 529-5063
E-mail: Carbondale Chamber of Commerce 
The Carbondale Chamber of Commerce strives to advance the interests of business and to make our community a great place to live, work, visit, play and invest. We do this by promoting Carbondale, Illinois and by serving our more than 450 member organizations with programs which promote and build business, develop leaders, advocate for commercial interests and grow our local economy.
Carbondale Business Development Corporation
200 South Illinois Avenue
P.O. Box 2047
Carbondale, Illinois  62902-2047
Phone: (618) 457-3286
Fax: (618) 457-3224
E-mail Steven Mitchell
Offers professional services in site selection and owns land available for development.
SIU-C Small Business Development Center
Dunn Richmond Economic Development Center
Southern Illinois University
Carbondale, Illinois 62901

Phone: (618) 536-2424
Fax: (618) 453-5040
E-mail SIU-C Small Business Development Center

Provides prospective and existing business owners with a variety of business services in order to help them launch and / or expand a successful business, including assistance with business planning and marketing,management issues, and financial counseling.
SIUC Small Business Incubator

Southern Illinois Research Park
Contact: Kyle Harfst, PhD, MBA
Executive Director
Southern Illinois University
Carbondale, Illinois 62901

Phone: (618) 453-3427;
Fax: (618) 453-5040
E-mail: Kyle Harfst

Provides the guidance and consulting necessary to make sure start ups and expanding firms have the necessary tools to succeed.
SIU-C Office of Economic & Regional Development
Dunn Richmond Economic
Development Center
Southern Illinois University
Carbondale, Illinois 62901

Phone: (618) 536-4451

Provides access to comprehensive resources of a research university; technical and financial analysis, business plans, development, product testing & design, on-line computer searches, and more.
SIU-C Southern Illinois Entrepreneurship Center
150 East Pleasant Hill Road
Carbondale, Illinois 62901
Phone: (618) 453-3805
Facilitates the interaction between entrepreneurs and existing resources, as well as, provides in depth assistance and accelerated services to enterpreneurs and promotes entrepreurial culture throughout the region.
Carbondale Public Library
405 West Main Street
Carbondale, Illinois 62901

Phone: (618) 457-0354
Fax: (618) 457-0353

Offers an extensive collection of business and investment reference materials, papers, and periodicals.
Greater Egypt Regional Planning & Development Commission
300 W DeYoung Street
Suite 800-B3
Marion, Illinois 62959
Phone: (618) 997-9351
Fax: (618) 997-9354
E-mail: Cary Minnis
Provides information on regional population characteristics, demographics, economic indicators, and community facilities.
Carbondale Main Street
121 South Illinois Avenue
Carbondale, Illinois 62901
Phone: 618-529-8040
Fax: (618) 529-8041
E-mail: Carbondale Main Street
Provides a wide variety of information, resources, and assistance for new and existing downtown businesses.


Carbondale does not require a general business license, but some types of businesses do require a license or a permit to operate in the City. If your contemplated business is listed below, contact the appropriate office for application forms. A complete listing of Forms and Applications is available here.

Planning Services
200 South Illinois Avenue
Carbondale, Illinois
(618) 457-3248

Zoning Certificate
Site Plan Review

Building & Neighborhood Services Division
200 South Illinois Avenue
Carbondale, Illinois
(618) 457-3237

Bed and Breakfast
Bowling Alley
Demolition/Moving a Building
Mechanical Amusement
Mobile Home Park
Public Amusement
Refuse Collector

City Clerk’s Office
200 South Illinois Avenue
Carbondale, Illinois
(618) 457-3281

Peddler/Transient or
Itinerant Merchant


Police Department
501 S. Washington Street
Carbondale, Illinois
(618) 457-3200

Pawn Broker

Jackson County Health Department
415 Health Department Road
Murphysboro, Illinois
(618) 684-3143

Food Handling Permit - If food, non-alcoholic and/or alcoholic beverages are to be distributed on a temporary or permanent basis, you will need approval from the Health Department.

Federal and State Forms Needed to Get Your Business Started

The first thing to do is call the Small Business Hotline, (800) 252-2923 to receive a Business Start-Up Kit. Items included in the kit are essential information and forms to start a Business in Illinois. A few key areas are highlighted below.

  • Federal Employer Identification Number, Form SS-4, can be obtained from the IRS, located at the Federal Building, 250 W. Cherry, Carbondale, Illinois 62901. When your SS-4 has been processed, you will receive your Employer Identification Number, your Federal Tax Deposit Slips - FTD 501 and FTD 508- and relevant information about withholding taxes. For further information, call toll free, (800) 424-FORM (3676).
  • Illinois Certificate of Registration registers you as a Business in the State of Illinois and requires you to collect a sales tax on retail and certain other types of activities. You may be required to post bond for the first 3 months’ estimated sales tax revenue. An application can be obtained from the Illinois Department of Revenue, located at 1107 W. DeYoung Street, Marion, Illinois 62959, (618) 993-8183.
  • Assumed Name Certificate - Businesses in Jackson County are required to file an assumed name certificate with the County Clerk’s Office and have the name published in local newspapers. Forms are available from the County Clerk’s Office, located at the Jackson County Courthouse, Murphysboro, Illinois 62966, (618) 687-7360.
  • If you plan to form a corporation through which you would conduct Business, a Business Corporation Application, Form BCA-13.15, must be filed by all domestic corporations with the Illinois Secretary of State’s Office. An annual report is then required by March 1 for all corporations after the initial year. Mail to: Illinois Secretary of State, Centennial Building 3rd floor - Corporations, Springfield, Illinois 62756, (217) 782-7880.
  • Report to Determine Liability for Unemployment Insurance, Form UI-1 - Every Illinois employer is required to file this report with the Illinois Department of Employment Security, Division of Unemployment Insurance, 223 S. 13th Street, Murphysboro, Illinois 62966, (618) 687-2341.



Assessor’s Office
Jackson County Courthouse
Murphysboro, Illinois 62966

Phone: (618) 687-7220
website: Jackson County Assessors

Real property is assessed for taxes by the Jackson County Supervisor of Assessments. When a deed for property is recorded in your name, a copy of the deed is sent to the Assessor’s Office so that future property tax bills will be sent to you.

Illinois Department of Revenue

2309 West Main Street
Marion, Illinois 62959

Phone: (618) 993-7650
website: Illinois Department of Revenue

Sales tax is levied by the State of Illinois and the City of Carbondale and must be remitted monthly to the State with form RR1A, Retailers Occupation Tax Return.

Internal Revenue Service

Federal Building
250 W. Cherry
Carbondale, IL 62901

Local Website: General Services Administration
Federal Website: Internal Revenue Service
Phone: (800) 424-FORM (3676)

Information, forms, and publications regarding Federal Income Tax Withholding, Social Security Taxes, Unemployment Compensation, Wage and Tax Statements, W-2s, etc.

City Taxes

City of Carbondale 
Finance Department 
200 S. Illinois Avenue
P.O. Box 2047
Carbondale, Illinois 62902-2047

Phone: (618) 457-3269

City taxes on Business include a 9% Hotel/Motel Privilege tax, 7% per gallon Motor Fuel tax, 4% Package Liquor tax, and 2% Food & Beverage tax.

Building and Development

The Development Services Department of the City of Carbondale is prepared to guide you through the development process. Development Services offices can be reached at (618) 457-3248 or online at

The following is a brief overview of development issues:

  • Determine if the type of business you plan is permitted at the location selected. This can be accomplished by contacting City of Carbondale Planning Services on the second floor of City Hall, 200 S. Illinois Avenue. If the site is zoned for your use, obtain a zoning certificate. If a rezoning is needed allow eight weeks lead time because of the requirements of State law.
  • If your project involves expanding or building a new structure (other than one house or duplex on a lot) or building a parking lot for more than four cars, a site plan will be required and must be approved by the City. Site plan review usually occurs within one week after the site plan is submitted. Site plan requirements and applications are available from Planning Services.
  • If your project includes new construction, an addition or remodeling to a structure, a building permit is required from the City. Required electrical, plumbing, and mechanical permits are also issued by the Building and Neighborhood Services Division.
  • If your project includes signage, a sign permit is also required. Before ordering a sign, have your sign-maker check with the Building and Neighborhood Services Division to be sure the sign meets code standards.
  • If you do not have a specific location selected for your business, time can be saved by contacting a local realtor and explaining your needs. A list of realtors can be obtained from the Carbondale Chamber of Commerce at (618) 549-2146, or found in the yellow pages of the telephone directory.



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