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City Hall-Press Releases

Posted on: May 20, 2020

Reminder of Refuse Collection Changes



CARBONDALE – The City of Carbondale recently transitioned to fully automated refuse collection, requiring a few changes in how carts need to be set out for collection.

To ensure refuse collection, follow these instructions:

  • All refuse must be contained entirely inside the cart(s) provided by the City with the lid(s) closed. Garbage bags and other items left on or next to the cart will not be collected.
  • Carts must be at least three feet from all obstructions. This includes mailboxes, sign posts, other trash carts, and utility poles. This will allow the arm of the new fully-automated truck to reach out and grab your cart.
  • On the lid of your cart, you will find an arrow. Make sure the arrow is pointing towards the street. The City cannot collect refuse from carts that are facing the wrong direction. If we tried, the garbage inside your cart would spill.
  • If you find your trash has not been collected, please call our Maintenance and Environmental Services Office to speak with a member of our staff. You can reach them at 618-457-3275.

We kindly ask for your patience during this time of transition. The refuse collection crew has been working diligently to run routes in a timely manner, while efficiently using the automated arm on the new trucks.

If you have questions, call the Maintenance and Environmental Services Office at 618-457-3275 or contact Public Relations Officer Roni LeForge at 618-559-1939.

 “Carbondale prides itself on providing its visitors, students, businesses and residents with a unique mix of edge and ease. It’s a cultural town, yet free of pretense, embracing the great outdoors as readily as urban sophistication. Here, we are open to new ideas, experiences and cultures, so you are encouraged to both express yourself and be yourself, in all ways. That’s Carbondale…All Ways Open… for family, fun, business, new ideas and a bright tomorrow.”